- DELIVERY INFORMATION
Online purchases are subject to a postage and packaging charge, the price of which depends on the purchase value and the shipping address. All UK orders are insured and sent via Royal Mail Special Delivery, and for other countries Royal Mail International Tracked.International delivery is the responsibility of the postal service in the destination country and Pretty Ugly cannot be held responsible for any delays caused by the local country postal service or customs checks. Any customs charges outside of those charged for USA and Canada shipments are the sole responsibility of the customer. You will be provided with a tracking number for your order when it gets dispatched.Delivery time varies depending on the collection. We endeavour to deliver within 3-10 working days within the UK if the item is in stock, and 5-12 working days for other countries if the item is in stock. If your item is not in stock, you must allow for 28 days for production, with another 3-5 working days for shipping. Maximum delivery time is 8 weeks if the item has been made to order, we will inform you if that is the case.
- BESPOKE SIZING
If you request a sizing which is outside of the available range, you must allow for a turnover and delivery time of 4-8 weeks. The cost is approximately an extra 42GBP for larger sizes. If you request a smaller size, there will be a faint solder mark from where the band has been adjusted. We reserve the right to change prices prior to confirmation of order depending on the fluctuation of material costs such as precious metals.
UK items will be sent by insured special delivery. Please note that the cost of shipping is not refundable.
If you are unsure of your ring size, we recommend you buy a ring sizer, or pop into a jewellers to ascertain your correct ring size prior to purchase. The width of the ring bands vary from 0.6cm-1cm, so do not base your sizing on a ring with a smaller band width, as this will not correspond with the sizing for the ring you are purchasing.
Design Rights and Copyrights remain the sole property of Pretty Ugly Jewellery. Prices are correct at the time of publication. Pretty Ugly Jewellery reserves the right to review his prices at any time. All designs and images on the site are the property of Pretty Ugly Jewellery and are protected by copyright the use of which is only permitted with expressed permission of Pretty Ugly Jewellery.